Employers must have in place the procedures to comply with the Health and Safety at Work Act 1974 to ensure the health, safety and welfare of all staff whilst at work. Many organisations have employees who work remotely or alone as part of their day to day job. Lone workers may be required to be left alone with or receive visiting customers, members of the public or patients. Lone workers are more vulnerable and at greater risk of violence and aggression. This means that suitable risk assessments must be carried out and control measures implemented and reviewed. This course will introduce the user to the concept of personal safety, observation, behaviour and identifying potentially threatening situations. You can download a leaflet about this course here.
This course covers:
What is lone working
Yours and your employee/employers’ responsibilities
Assessing a risk and identifying control measures
Understanding the law regarding lone working
Dealing with aggression and conflict
Identify a lone working task and the potential risks
Outline suitable control measures from risk assessments
Understand your legal responsibilities as an employee/employer
Better deal with aggression and conflict
You do not require any previous training before starting this e-learning course. It should take no longer than 30 minutes to complete and will issue you with a certificate on the successful completion of the resulting exam.
To book this course, click here.